Bank

All i wanted was a credit card. I got one in 2015 and they said for a credit card, a chequing account is mandatory. I opened one and never used it. It automatically got closed. I downgraded my credit card in 2016, and they wanted to open another chequing account and told me it was free for 1 year. I told them i already had one in 2015 and it got closed. They said it does not matter and since i am new to the country, my new immigrant package will still work. I opened the account and started using it and they started to deduct 15$ a month for using this account. When asked, they procrastinated that the issue is in the headoffice and they have no clue what is happening. They also BLAMED me i did not inform them of the previous years account. There is no way i can prove this. Also its surprising that they missed my account history. How convenient. The attendant who took my issue promised me she will call me and will inform me about the issue. She never did. I went into the bank and closed the account for peace of mind. Very bad customer service. Lost 15$ per month for the next 3-4 months. No reimbursement. Frustrated with the bank and the members i dealt with. DO NOT OPEN AN ACCOUNT HERE. WORST CUSTOMER SERVICE EVER !

The best banking Experience to date at this location, If you need any kind of Line of credit, or Car loan see Britt Van Every..Very competitive rates and prompt service here....A+

The customer service at this branch is outstanding!! Even at the end of the month, they ensure that the line up moves as quickly as possible and are courtious to those who are not so patient! Wonderful staff and wide range of services for all needs.

Great location to serve downtown.

Fast, curteous staff. They make you feel welcome

Not my favorite bank anymore!

Good bank doing great things for local businesses. They also have nice plants.

Often homeless people sleeping in the ATM area. Makes you feel unsafe and vulnerable when taking out cash.

I go to this branch for bill payments or some other transitions and teller makes errors always (atleast 3 times I remember). I have to go again for corrections, recovery for interest on my bill etc. and the service sucks. Seriously considering to close account there.

Went in today super stressed out about crazy service charges I was recieving. Left feeling very satisfied with the service today. Thank' s to Jessica the manager at this branch!! Thank you so much.

Staff are always friendly and efficient.

nice location

Good service

Usually staff are quick and efficient, and always friendly. Making many bank trips easier.

Greatly appreciate your business

People were very nice and super helpful..