Bank

I wish I could give them zero star. Terrible customer service.They can make every blunder possible. The staff is not well trained and very unprofessional. .Once you will go in the branch with any kind of issue with your account which they can't resolve on site , they will make false promise to get back to you with in 5 to 7 days. No one will call you back.Horrible work ethics I think higher authorities will look into and take action asap.

It is worst experience of my life. Very bad costumer care service in this branch. I will never go to this branch again.

Horrible Experience.. one of the teller tried to cheat and receipt showed cash withdrawal where as the money was deposited as cheque. We never asked for cash withdrawal. Luckily, we noticed and immediately asked what this is and the teller went back and deposited the cash again and gave correct receipt. Don't go to this location until you want your money stolen!!

Staff is super rude. Doesn't know how to behave with customers. This was the worst experience I got from a bank staff so far. I wish there was an option to give them 0 rating.

very slow banking service and Poor Customer care….!!! I Transferred amount form SBI Canada to India and it was under processing for 12 days and at the end I cancelled. If we call to bank for these things, they never going to pick the phone or else they will explain some excuses and transfer the phone to other employee…..

National banks are too few and far between. Major institutions and corporations cannot direct deposit in the National banks. Finally client and debit do not have touch screen withdrawals. Also as a client for over twenty years I've been known to cash from my trust fund, the only time I brought an uncertified cheque I was told the bank personal weren't allowed to call the bank that issued this trust fund cheque after they faxed a copy of the cheque to the issuing bank to verbally verify the cheque. So I had to wait 5 working days and on top of that I could only withdrawal a maximum of $3000,it turned out that I had to call a day in advance to take my I repeat my money from the National bank . I would appreciate any thoughts or suggestions on the matters I've just explained in this small tirade of mine. Thank-you to all who respond.

Was forced to go to the BMO branch to activate my new credit card? Never heard of such a thing. -1 Then arrive at this branch to find it completely barebones with hardly anyone working. No offices in use (empty cubicles) except for two tellers. One who was posting charges (and didn't even bother looking up) while the other was taking 15 minutes to server a client ahead of me? 15 minutes of wasting my time. Terrible service when you only have a limited lunch hour and a business who doesn't have their act together. I guess that is why this branch is empty as no one wants to bank here!

This is a great location to do your banking.

Friendly staff.

Is there an ATM? I really need it!

I completely agree with Sharbani Roy. I had also visited the Mississauga Branch for activating my Hello Canada Account. Yes staff is very pleasant, polite, professional and well-spoken. Infact, I was there 'At the Eleventh Hour' but still Mr. Sahil Aggarwal, Financial Service Officer, served me and helped me in all my concerns. I am really thankful to him and the bank for making me as comfortable as I was in my home country INDIA. Thanks once again ICICI Bank for everything you have done for me from INDIA to CANADA.

Great service, you come first!

Great branch. The only two tellers I like are the two women. They are very helpful, sincere and professional. Such Pleasant service. The people who complain are those who owe debts and unable to pay.

Really friendly service but long wait times.

ATM is not that clean but it's a dodgy area.