Car Rental

I found these guys online. They had great prices to rent a car for a day (24 hours). We found the address on Google maps but it was wrong. It was in the marble Arch Q Park (I have Google send the right address). It is located at enterprise car rental. I called and they explained me how to get there. When we got there they were so nice and polite! And for a nice price we got a fully insured car, which was maybe a few months old. They told us that we were just outside the payzone off London. So we could easily exit London, but if we wanted to go to the center we had to pay 12 pounds. They explained everything about the car and I was prepared to go for a drive. When we returned te car they were curious where we went. When we told our story they were sincerely happy for us. They checked the car and deposit our money back on our accounts. We were really happy with the service and the car and if I ever come back to London and need a car. I will definitely stop by again!!!

Really happy with my experience there .

Hard to locate in the car park as there's many entrances so 1 star down. But polite staff, quick collection and I'm out

Be very careful if renting from Hertz. Upon returning our rental we were charged an additional £100 for “scratches on the tire”. The car was not damaged and in the exact same condition as we rented in. This was obviously a scam charge to get as much money from us as possible- we would never of though to throughly inspect black tires before leaving the garage nor should we have to.. We later received an additional letter that they had charged our card (without notifying us) an additional £50 for “admin fees related to the accident”. After searching the web it appears that multiple people have experienced similar situations. I’d reccomend not renting from them even if they seem like the cheapest option. We may pursue legal action as this is about the principal, not necessarily the money.

Have used AVIS before and their sister Budget. Always good service (probably 4*) but this branch at victoria don’t tell you about the congestion charge. Ok, I should of know. Probably should have looked into the paperwork more closely too as AVIS will charge you an admin fee of £30 to do the honers of debiting your card for the £80 Tfl charge. I’m sure there is a better way for the consumer for this to be handled but for now. They don’t tell you or remind you, there is no poster on the wall. You just have to know to pay the charge yourself. Car was fine, friendly returns guy

This was a brilliant find for me. No more getting off a long haul flight to wait in line at a rental office for ages to get a dented or scruffy rental with the model I hadn't booked. City Mini met me at Heathrow Airport and went through the car before I drove it. I got to drive a wonderful Mini Cooper - automatic, Satnav and Bluetooth provided. Effortless.

Top quality service!! First class all the way!! Very professional and polite, they know how to treat there customers, can't say enough I will definitely use them again!! .

ye m8 soz laaa got chased by the 5-0 and had to burn the car

Excellent service by staff at Sixt Park Lane. Upgraded car, easy and fast pick up and return. The exact opposite of our experience at Europcar

No branch here

Super service.

READ THIS REVIEW! So back in April 2018 I booked/reserved the Jaguar F Type drop top for a wedding in June. Given that I reserved it way ahead of the event I thought I would get the vehicle of my choice. But unfortunately two days before the wedding they said the drop top isn't available but the hard top is. Naturally I was disappointed but I went for the hard top. I agreed with one of the sales team for the car to be delivered by 9am. But on the day of delivery it was delivered at 10am. It was a miscommunication because their office opens at 9am and it couldn't have been delivered at 9am. The representative that delivered the vehicle was dressed very smart and was very professional. He even gave the car a wipe down after he delivered it. Because the vehicle of my choice was not available to my surprise they upgraded free of charge to the 5 litre supercharger model. This model is considerably more expensive to hire and I was really impressed that Enterprise did that. Also, from the get go they increased my mileage allowance from 200 miles to 400 miles free of charge as well on request. By the end of my time with an amazing vehicle I went over 400 miles but they were nice enough not to charge me for it. At this point I am already very impressed and pleased with their service. After they took the vehicle back the team manager emailed me to let me know that the vehicle has been returned in pristine condition and as an incentive for the inconvenience they caused me they threw in a 10% discount for my next hire with them. My vehicle became the main attraction at the wedding as well! World class service at its best! With this level of high service customers will always go back. I know I will and I am looking forward to doing business with them next time. Thanks Enterprise!

The staff was helpfull.

Very professional and easy to deal with, great rates. Will definitely return.

Easirent, no. Hard-rent, maybe. Wanttoshootyourselfinthehead-rent, yes. Agree with other reviewers -> do not be tempted by the cheap prices. People arrive happy and leave miserable. We left miserable with no car and no money back. They make is so complicated to hire that we weren't eligible after already paying and no refund. In the end we had to go through a credit check (and pay extra for this), and despite our healthy incomes and never having missed a bill or rent in our lives, we failed their dodgy credit check. FYI you will also have to pay the congestion charge when you collect and drop off (£11.50 each time) - they do no absorb this and so you are not actually even saving money!

Good cars