Jewellery

This particular store is great at making people special and exclusive. Love it

I have made two purchases within one month,and would highly recommend this shop to anyone looking for unique vintage and new pieces.Their watch and jewellery collection is vast and impressive.I was specially struck by the outstanding service of Matthew who was extremely helpful and understanding.A place I will be visiting frequently.

My wife and I have been searching for a reputable jewellers for some time to buy an anniversary ring from. We came across so many jewellers out there, many of which were dishonest and overcharge customers for very low-end products (if you know what you're looking for and what the specification should be when buying diamonds, you can very quickly see how poor quality work and products are provided by most jewellers, such as claws not holding diamonds correctly, the use of ready-made settings from China etc). After much research we came across Hancocks, and had the pleasure of meeting Guy Burton. Guy took the time to work with us and our budget, without cutting down on quality, but ensuring we get the very best for what we were to pay. The customer service was nothing but outstanding. We were not forced into a purchase and were even advised to take our time. We learnt that what sets them apart from others is that they carefully select their stones, which in our case the stones we had were not standard cuts (machine cuts) but rather hand-made old mine cuts that increase the natural shine of the stone, due to the way it had been hand-crafted. This we never knew of before, and no other Jeweller we visited over the past few months had such stones and Jewellery that is affordable, yet of such high quality. We regret only not coming across Hancocks sooner. We strongly recommend to buy your Jewellery from this store, as you will be in the safest of hands! Thank you, Guy for all your help, and your time. You've made us both very happy!

We really appreciated the possibility to use our family gold for our wedding rings. Ross sent us a video of the melting process. Excellent service and precise craftsmanship, highly recommended!

Great jewellery and wonderful customer service.

De Beers has beautiful diamond jewellery including both classic designs and more contemporary lines. Although as you would expect, they have some extraordinary and large stones, I would say they steer clear of the chunky, more flamboyant style of jewellery typical of houses like Bulgari, it's more Upper East Side than Vegas. The store has an impressive presence on the corner of Picadilly and Bond Street and has the dark glass, remotely operated sliding doors, and expensively suited doormen that can be a bit intimidating for those of us who didn't cut our teeth on an Asprey and Garrard silver teethers, but said doormen are polite and helpful and the service here is helpful, really helpful, and charming. It can't be denied that buyers pay a premium for purchasing from here, but the quality of the settings I have seen is outstanding and the after-sales service is second to none. They will provide annual prong checks (a requirement on some insurance policies) polishing and valuations without charge. When I drop in I always walk around the displays and while I love to gawp at the 4 carat honkers and dazzling necklaces, the very smallest solitaires have tremendous sparkle and elegance. De Beers after all are the diamond people, and their diamonds are incredibly beautiful, to help you understand why, they employ their own "Iris" technology, which magnifies your diamond and passes a light(?) across it so that every facet is illuminated and displayed on screen so you can appreciate the cut and symmetry. The table facet of each diamond is also engraved with a unique identity number that can only be read at 200 x magnification. De Beers was in the vanguard to developing and implementing the Kimberly Process to try to eliminate blood diamonds entering the supply chain and is now active in trying to ensure that the countries and communities where they mine, benefit from the wealth and training and employment opportunities they create; their decision to move the centre of their vast diamond sorting operation from London to Botswana in 2012 being one example. Buying a De Beers diamond you can be as confident as is possible to be about the chain of custody back to legitimate, ethical production. If you are considering buying a special piece of diamond jewellery, I'd really recommend taking a look at De Beers. I think their pricing is slightly more competitive than Tiffany & Co, and certainly better than Graff or Cartier looking at diamonds with like-for-like specs.

Exceptional service

Piccadilly vaults is my favourite shop in London to find unusual and beautiful antique jewellery. Simon is so knowledgeable and delightfully charming. This shop is definitely worth a visit.

Awesome stuff. Loved it

I was very impressed by the service I received here when I was shopping for a quality watch.

Simply beautiful jewellery - unique, modern and fabulous quality. I wear it daily. The staff are always hugely helpful. They kept details of my ring sizes and favourite pieces on file so my family could go in separately and choose a gift for me. I highly recommend!

The jewelry is amazing. Armand thank you.

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