Eyewear & Opticians

I was really pleased with the selection and the display at the store. Customer service was excellent. Min was helping me with all my question and he was really patient. Would definitely recommend this location to family and friends.

Eye doctor always available. Friendly staff and good prices.

Five star service!!outstanding care provided.

Very helpful.

I had the worse treatment from staff...I cant remember her name but she treated me and my kids sooo bad. I had 2 of my kids exams done, which was great, no problem there but than, I was trying to get a replacement for my youngest, but the lady was so rude, when she called the insurance (blue choice option) she comes back and tells me I cant get a replacement when I KNOW I can...I had to call myself and confirmed I was right, the insurance rep tells me she can talk to her, when I try passing the phone to her she says "Im busy right now" (she was putting back a pair o glasses) she had no customers, so I had to get another staff to get on the phone to get my 8 yr old a replacement..VERY POOR service. I will never come back here. I rather drive to Henrietta.

Great people who will walk you through everything!!! They clearly are customer service oriented and care about you.

Everyone was very helpful. It was a wonderful experience.

I really love the place. They’ve helped me with all my glasses so far even though I’ve broken plenty. I just love their service too.

I recently brought my teenage son to Dr Braun after a very bad experience with a “big box” ophthalmology group. We liked the small and personal experience. Dr Braun apologized for a very short wait and proceeded to take his time with my son, explaining things in detail. We would definitely recommend him!

About 3 years ago I was going to get lasik surgery and then I found One Hip Chic and no longer feel the need.

Id avoid them but i was obligated after i put money down for contacts. I paid for half now half later but with how they treated me i said i didnt want to come back. She says either comback and pay the second half or take my downpayment and get 10% store credit. Im forced to come back. I arrive to my appt only to b told the doctor was out sick and i had to reschedule. Claims they tried to call me. Reschedule. Got to come back to pick up my contacts. Website and internet says store hours are open until 7. I get there they were closed at 6. I call and a rude lady named michelle told me its my fault i wasted maybe time maybe if i was smarted id call ahead. I dont even want to walk back in to get my things. Im disgusted

I had sudden onset white lights, and eye pain, which can indicate a retinal tear. I was scheduled for exam by Dr. Katlyn Vitasi within hours. She gave me the most comprehensive eye exam I have ever had. Thankfully, My retina wasn't detatching, but was a condition that could be treated with antibiotics and eye drops, and I will be monitored by this doctor. I couldn't be happier with the care I received. The staff was good, the doctor and exam was GREAT!

Fast durable glasses I will be back plus I got a free pair with my insurance!

If I could give this place 0 stars I would. The staff are rude, there is poop smears on the bathroom walls, and if you make an appointment be prepared to wait at least an hour after your set appointment time.

Friendly, informative and fast. Much cheaper than other vision services. Happy with my 2 pair of classes.

The best eye place my blind self has been to! They always take care of me and do a wonderful job 😊

If only I could give negative stars. I'm due again and still remember how over-the-top rude the lady was. Rowena or whatever her name is should be told that when the store is empty you can hear every word when she's whispering nasty "those people" comments and other vulgar racist discriminations to the embarrassed other girl. From the start, she was very unhelpful picking out frames, rushing me and telling me i have a small face and should get kids glasses (which broke in a week) after rolling her eyes when i told her i work in fire and disaster restoration and need something durable. She made a spectacle of my husband retrieving his wallet while i was choosing frames, even telling the other girl to make me wait outside because i wasnt going to pay. Not only will i never go back but i made sure my employer uses LENSCRAFTERS for prescription safety glasses for our region - since she refused to explain their safety glasses program to me and even stopped another employee from doing so. She never fit them to my face, not even when they arrived and was so rude that i refused any extras even my usual scratch resistance because i was done spending money to be treated this way. Sadly, i was a happy customer of the greece location before moving...now i tell family and friends to avoid the company altogether.