Eyewear & Opticians

Best customer service I have ever received! Their insurance billing was instant. I can't wait to pick up my new glasses!

Helpful info but expensive

Simply put, this place is awesome! Mark knows exactly what he's talking about and will spend the time to make sure that you end up with the perfect frames for your style, and maybe get you to try some things you never thought of. The store is very welcoming and his knowledge of products are second-to-none. I won't buy glasses anywhere else.

sold me bent and twisted frames. refused to give me a full refund. was told since the lenses were cut for the frames therefore I had to pay for the lenses. if the lenses are cut for those frames what I am I suppose to do with them. Also had to pay a restocking fee so those broken frames are going back on a self for the next person to buy.

Friendly and knowledgeable staff, great customer service, and tons of amazing glasses to choose from.

I broke my glasses and needed an exam and new glasses on a Saturday. Thw Walden sire git me right in and i had a new pair within a few hours for a decent price.

We have nothing but good to say about the staff and service we received at Americas Best. We were greeted as we came thru the door for our appointment, guided thru the process and exams in a very timely manner... and walked out extremely satisfied with our experience. We were told that the 2 pairs of glasses ordered would take 7 to 10 business days to be ready. We received a call in less than 4 business days to let us know that the order was complete!!! The cost of the exam, 2 pair of glasses and 2 cases were less than the cost of an eye exam back home in Canada! It was a great part of our day trip to the US! Thank you again! We will recommend your store to our friends.

Very helpful and friendly staff. Scheduled my appointment today for today and I was extremely satisfied with everything! I can't wait to go back and pick up my new frames. :)

Amazing! They helped my wife with her glasses and stuff. Always helpful and knowledgeable. Highly recommend!

The staff was very pleasant and profession. However when I expressed my feeling on the final script being wrong. Dr. Tock, said to try it anyway. The glasses were ready in about an hour. I wore them for 24 hours, suffered though a migraine, and took them back the next day! My eyes would NEVER adjust to that script! Luckily, a different doctor was in. Dr. Hetrick, who listened to my concerns, reexamined me, and changed the script. However, they couldn't make the new lenses in house and it had to be sent out. Now a week later, I have my new lenses, and my eyes are adjusted to them. Thanks to Dr. Herrick I see clearly! (Ask for her if you go here.)

I went there this morning because one of the screws on my glasses kept popping out. I left there about 5 minutes later with fixed glasses! They put in a bigger screw,cleaned and adjusted my glasses and that was it. No charge! I bought these from them but they were not obligated to fix them for free. Great service!

Great choice of frames. Can't beat the price when the sale is on. I love my two for 99.00 no line bifocal glasses.

Awesome experience! Both staff and doctor were extremely helpful with options and insurance explanations. I would absolutely recommend for eye exam and will be returning.

I have just had the best experience at this store. I stopped in to get my bent glasses fixed before taking a driving trip. Unfortunately, I needed a part on the trim. Andrea and Andrew jumped right in to try and solve my problem. Andrea had the part on an old pair of glasses. She let me HAVE the part and that is when Andrew jumped in to reassemble my glasses. They both went above and beyond to help me out. I cannot express how grateful I am to them. I hope your owner reads this so he/she knows what a fabulous job you did today. I am one happy customer.

Great job Tyler at depew location.👍. He gave my 2 new pairs a great fit & had very helpful tips for me. He also adjusted my older ones (from Aurora Opmtometric), & now they are much more wearable. I'll return to America's Best for future purchases. (I was dissatisfied with Aurora Optometric). P.S. Demetria was also excellent when I first went to pick out my frames & place my order👍,very knowledgeable

I've had at least 4, maybe 5 appointments for my son scheduled at this location and each and every time I think we're all set I get a call from the staff asking to reschedule because there's not an optometrist available on the day of our appointment. Its extremely unprofessional!