Hotel/Motel

This hotel is disgusting! I don't know how they are allowed to rent out rooms. From the minute you walk in the room there is musty moldy smell. Mold on bathroom ceiling, carpet is coming up, furniture is damaged, no fridge in room, and looks like it hasn't been cleaned in 10 years. I did hear after my stay that they are planning on tearing it down. Don't waste your time contacting the manager because they won't even reply. Save your money and sleep outside in tent on dirt, much cleaner.

It was a good stay.. except that I couldn’t connect to their wifi and the air conditioning was down making our room feel like a sauna.. none of these is the staff’s or the hotel’s fault as technology isn’t always 100% reliable,. The staff were great so the three stars are mainly for them and keeping the room and place clean..

Great location, friendly staff. The room we had was quite spacious. Good value for money bearing in mind the price we paid.

Quite expensive but an excellent location and clean and tidy rooms

Good location with access to pool/sauna in the nearby hotel and one of the more affordable lodging options in banff.

This was one of our stops during a journey through the rockies, by far the best hotel we stopped in. The rooms are spacious, the restaurants offer a range of food suitable for all tastes and breakfast is available. Not much fitness equipment but the leisure facilities were more than adequate to cater for the amount of guests there. The staff are all extremely welcoming and there to help with any queries. Would highly recommend.

This hotel catered and hosted my wedding. Hilary our wedding coordinator was a breath of fresh air taking care of every detail. Our wedding was flawless, the food perfection. The staff from bellhops to bartenders to cooks to front desk staff took such good care of us. We only have good things to say about the Banff Park Lodge.

What a great place! It's beautifully located, comfortable and fun! Looking forward to our next visit. Thanks a lot!

Last minute. Cheapest room available in town. No regrets. The room was dated but clean,and the staff was friendly.

I loved the clean, modern feel of this hotel. It felt very European in style. Adding to the Euro feel was the fact that some corridors and especially the elevator were a bit tight to navigate in my rather large wheelchair. Still, I'd give an A- grade on accessibility.

We stayed for three nights here and enjoyed it. Rooms were clean, comfortable and well maintained. The location is great and lots of parking in the basement. Easy to get too. Would stay again.

Overall a very good hotel for its price. All Banff hotels are pretty pricey in general but this hotel was on the cheaper side and provided much more than expected. Very convenient location, free parking, and the beds were extremely comfortable. No pool, no room service or restaurant, but no big deal with banff avenue right outside your door.

My room was clean, spacious and the staff was friendly. The hot tub is off the lobby and you can smell the chlorine smell in the lobby. That would be the only downside I had.

I always try to stay at a best Western. And this place is no exception. Walking distance to down town. With all the amenities you would expect from Best Western. I would be happy to return again. It's older but we'll maintained.

This hotel has been phenomenal and exceeded all of our expectations. The rooms are really nice, clean and have comfortable beds. The pool area is stunning but most importantly the staff here is fantastic. Everyone we have encountered has gone out of their way to ensure we have everything we need. We will definitely be back.

Clean affordable and friendly! We had an awesome stay. Great location as a base for our hikes in the park.

The family spent three nights in the hotel over a week. It was very clean, well kept and had a nice area for dinner and breakfast. It is a short 10 min walk to downtown Banff and they have a large underground parking garage. Note it is first come first serve - there is only about 50 spots for a 90-100 guest rooms. If you don't get a soft you must park on the street. Breakfast was included and had a good selection.

I gotta say that this one one of the cheapest hotel when we booked and it was a lot better than we expected our rooms had 2 bedroom! It's a little far from downtown but still walkable. Recommended !

Nice hotel! Cool whirlpool that is super big! Shuttle stops out front to take you to the slopes! You're at the end of the strip, so be prepped to walk. We were on a budget, so walked and ate at the foodcourt in the mall midway up on the strip. We had 2 visitors out front of our hotel too! We got warned about -20 temperatures... but lucked out with 0 to +5 on the slopes in February :)