Jewellery

The owner is lovely. He recreated a band for my grandmother's wedding ring quickly and seamlessly. Perfection!

Both I and my wife visited Madlen Jewellery on November 2014 to make enquiries regarding a custom sized 14k double comfort fit wedding band for myself. We were greeted by Madlen upon arrival, explained what I wanted regarding style, dimensions and type of metal to be used. We were given a quote on the price then left the store. We shopped around various jewellers and I also looked online for comparisons but could not find a ring, offering the same specifications that I requested for anything close to what Madlen jewellery Inc had offered us. We returned to see Madlen on June 2015 and as we entered, she remembered us, greeted both of us warmly and even remembered what I was looking for over six months previously. After we discussed my exacting requirements, we struck a deal and paid in advance for a custom ring to be made. The ring was ready for collection two weeks later. I met my wife after she finished work and we hurried to Madlen Jewellery Inc to collect my new band. We arrived and Madlen instantly greeted us and pulled out my ring for inspection. Both I and my wife were extremely pleased with the results. A highly polished, 8mm heavyweight 14k white gold double comfort band, perfectly made and flawless. It was popped in a small red ring box and we left utterly overjoyed. I never tried on the actual ring until my wife slipped it on my finger on the day of our marriage during our vows but it fitted perfectly. To summarise, we both feel that we were given excellent service. There were some negotiations during the initial purchase but I believe that to be a good thing as the buyer has the power to get the best deal possible and Madlen Jewellery Inc tried hard to meet our price, requirements and expectations even 7 months after receiving a quote. Bravo Madlen! Although there has been negative reviews regarding this establishment, our experience was that of a pleasurable one and at no point did we feel that there was anything untoward going on with our purchase. Thank you Madlen Jewellery Inc for your assistance in making our "Big day" the best it could be. I wear my ring on a daily basis and love the look and feel, as does everyone that has seen it.

Top of the line Diamonds and best Jeweller in Toronto.

I couldn't ask for a better person to think of when it comes to find the perfect diamond for my fiancé. Oren and his team at Ideal Stones were diligent, knowledgable, and meticulous when it came to find the correct diamond and ring for me. He was very helpful when it came to showing me each diamond and describing all aspects of it. I would highly recommend if you're looking for any diamond or any piece of jewellery, Oren is your guy!!!

I can't praise Aziz enough when it comes to his honesty and integrity in the jewelry business. When my husband (back when he was my boyfriend) decided to start looking at engagement rings in 2012-2013, we stumbled upon Josephine's Jewelry's store when it was in the Diamond Exchange, Downtown Toronto. It was closing time but Aziz still sat down with us and took his time explaining all the basics of choosing the right diamond. He was not concerned with whether we would come back and buy from him, he just wanted us to be educated as first-time buyers. After months of searching ALL over the City, including the outer areas of Mississauga, Burlington, etc., my husband ended up right back at Josephine's where he said Aziz gave him a great deal on a beautiful princess cut diamond engagement ring. He was very happy with Aziz's knowledge and patience with him and couldn't praise him enough. He said he was very reasonable throughout the process and his prices were more than fair. Since the engagement ring experience went so well, and after we had our first child, my husband again recently visited Josephine's to buy me a bracelet for Christmas (2016). Again, he praised Aziz's knowledge, patience, assistance and pricing. The bracelet is gorgeous! I myself recently visited Josephine's to get the bracelet fitted as it was a little big. Both Aziz and Josephine were great in explaining what could be done with the extra I was removing to make the bracelet smaller. I was leaning toward making a ring but upon speaking to them, I decided a pendant would be better. They didn't try to upsell me to make the ring. They told me the truth about the pendant being more functional and the advantages of having a matching set even though it was much cheaper to make the pendant. I really appreciated their honesty in that regard. I even spoke to Aziz after my husband picked up my bracelet and pendant and he remembered me and asked me if I liked my new set. I really appreciated that personal touch of him remembering his customers and being thoughtful enough to make sure we are satisfied. I would proudly recommend Josephine's Jewellry to anyone and will definitely continue to use them for all of our jewelry needs in the future (and I hope there are many!).

Michael gave me an appointment within a day. At his office in the diamond district downtown he showed how his tools are used as he conducted his analysis and explained every step. It took only a few minutes for him to prepare a certificate for me displaying his full report and credentials.

I had a very good experience in this boutique and Cecilia Lam, the boutique manager is a very nice and professional person. She did everything she could to solve the problem.

Such a pleasure shopping here. I just completed a purchase and dealt with Tyler. He was very polite, attentive and easy to deal with. A true professional with understanding and integrity! Best service and attention I have ever received by far.

Very helpful staff. Got what I needed smoothly.

i had a Saint Laurent Paris ring that needed to be resized. I shopped around and called around for the best prices...literally doing all my research. Finally after speaking with Lillian I decided to go with her. And I cannot say how pleased I am at her work. The ring is flawless. its amazing and i couldn't have asked for a better deal.

Nice setup nice product. Impolite and retarded sales. Waited for 30 mins without any help from them. Extremely bad experience.

So where's my TAG watch? I dropped it off the first week of January. It should have taken 4-5 weeks max. It's now mid March and you don't answer the phone or return my messages. I want my $4,000 watch back. This is ridiculous

The store was left unattended on Saturday. The police ended up there trying to get Lianne on the phone. Hope everything is alright.

Very helpful staff& great selection so many choices!

Small booth inside Merivale Mall located in the hallway

This shop is a gem. A vintage watch was back to life like it was a piece of cake. An old battery had leaked...but the watch was salvaged on the spot, the battery replaced with a new one, all with friendly service: I will be a returning customer.