Car Rental

Friendly staff, good service and clean cars.

After what started out as a horrible experience driving out East in a car without working AC and a 5 month old baby in the back on a long weekend during the hottest time in the summer... it ended up working out. Katie was super understanding but unfortunately there was very little she could actually do to help us out since we were already on the road. We managed to exchange cars in Kingston and it all worked out. When we returned the new car Katie handled the return very well and compensated us for our troubles. We will definitely be going back there again.

Muy buen servicio, me dieron auto de gama superior a la contratada sin un peso extra del convenio inicial, además entregue en sucursal de la cuidad sin costo extra. Muy recomendable

The staff are helpful and friendly. The car was in great condition and very clean.

originally when I tried to make the rental I phoned in and was told they were too busy to talk on the phone so I should just call back later; when I did so they told me they were still too busy so I should just go online to make my rental. rented a car from hertz for 4 days, came up to 800$ was supposed to be 200$ charged me for insurance, fuel and toll fees and service charges. when i phoned to complain about an extra 11$ service fee charged 2 months after the rental i was given a run around. don't rent from them horrible customer service no managers on duty, no one working in the states when told to phone there and no one ever phoned me back or followed up.

Horrible return experience. Returned the car on time, handed the keys over to the agent and was told to expect an email receipt. Later in the afternoon, I got an email that showed the car as being returned THREE HOURS later and I was charged an extra day. Upon calling the location, the agent promised to refund the extra charged day. Received no confirmation of any sorts and it was only after 4 days did I find out they did NOTHING about it. They now claim they will process the refund and send a confirmation right away. Not getting my hopes up.

Terrible drop off experience. Would not recommend

i got Over charged, I used their car for 3 days but got charged for 4 days and the car was dirty in and out.

They tried to swindle us out of an extra 3 days of car rental fees after we already made the reservation days earlier. They claimed there was a system error and we shouldn't have been able to make the reservation we did because they were "closed" and needed to change the booking to three days earlier. They also required us to pay for the extra three days and refused to do it free as a gesture this was not our fault and acknowledgment it would be difficult to find a new car with such short notice. They refused to let us speak to a manager and cancelled our reservation without our consent when we refused to be bullied into paying for an extra three days!! We don't own a parking spot in Toronto and would actually have to pay out of our own pockets for overnight parking for an extra three days. Isn't that enough of an inconvenience? Their bullying tactics, lack of accountability, and unreliability are incredibly disappointing. We may not even be able to visit my elderly 95 year old grandmother (and the rest of my family) for Christmas because of this. What a sham!

I’ve always had good experiences here. Free upgrades, they make sure the car has thorough clean before the car is released to you. Friendly staff.

Excellent service plus great rates and cars

Best place to rent o fix ur car. U can't go wrong wid this guys. Very friendly. I would suggest this place to everyone. I'll b goin bac wen ever I need to rent a car.

Got a nice upgrade coming from a fullsize car. Thanks!! Had lots of fun with it:)

Great service and good rate. Dropped the car off during off hours, provided receipt in car for fill up and took a pic for my records along with the mileage. Just follow their requirements and all will be good will rent again from them.

Friendly staff, took time to explain car's features.

Last minute rental employee was amazing.

Adam was very friendly and helpful.

Friendly service, easy check out & return.